As an interesting coda to my prior post, I had to call Verizon today for another issue. Not only were they able to clear up yesterday's problem, but the customer care rep was extremely polite and friendly, unlike the two women I talked to yesterday.
So I guess sometimes the quality of the help you get really is based on who you talk to.
So in short, Thank you, Verizon. Even though I was no longer a customer, you still came through for me.
Saturday, August 6, 2011
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